How to reach us
We read every message and a real person replies. Here's how to reach us, and what to include so we can fix things first time.
Email us
- Email: support@growyourmeadow.com
- Or use the contact form
- Hours: Monday to Friday, 9am to 5pm Pacific Time
- Reply time: usually within one business day
Reporting a bug
Tell us three things:
- What you were doing.
- What you expected to happen.
- What happened instead.
Your iPhone model and iOS version help, and a screenshot helps more than anything else.
If you’re testing Meadow through TestFlight, the fastest route is to take a screenshot while you’re in the app. TestFlight offers to send it to us with a note attached, and it tells us which build you were on. See installing Meadow through TestFlight.
Asking for a feature
Send it to the same address. We keep a list, and what people ask for is most of how we decide what to build next.
Billing and refunds
Apple handles Meadow’s billing, so cancellations and refunds go through Apple rather than through us. The steps are in how to cancel, change or restore your subscription. If you get stuck there, write to us anyway and we’ll point you to the right place.
Last updated
